Template No.: T109 Template Title: VISITOR DOCTRINAL Q&A LOG

 THE HSWAGATA BUDDHA TOOTH RELIC PRESERVATION MUSEUM

FOR INTERNAL USE ONLY

Template No.: T109

Template Title: VISITOR DOCTRINAL Q&A LOG

Related Research Case IDs / Cluster: ___________________________

Linked Templates / Policies: _________________________________

Date of form: ____ / ____ / ______

Prepared by / Role: _________________________________________

Office / Unit: ______________________________________________

Country / Location: _________________________________________

Confidentiality Level (tick one):
[ ] Internal only [ ] Restricted [ ] Sacred-Restricted / Sensitive

Use of this form (tick):
[ ] New case / action [ ] Follow-up [ ] Annual review [ ] Archive only


SECTION 1 – GENERAL INFORMATION

1.1 Purpose of This Log
(Example: “Record difficult doctrinal questions from visitors in 2026.”)



1.2 Place / Context

[ ] Main shrine / tooth relic hall
[ ] Museum gallery / exhibit
[ ] Reception / front desk
[ ] Teaching room / classroom
[ ] Online (email / social media / website form)
[ ] Other: _________________________________________________


SECTION 2 – SUMMARY TABLE OF VISITOR QUESTIONS
(Use one row per question or conversation.)

No. Date (dd/mm/yyyy) Name / Group (if given) Main Question (short) Short Answer Given (1–2 lines) Follow-Up Needed? (Y/N) Doctrinal Reviewer (name or “pending”)
1 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
2 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
3 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
4 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
5 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
6 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
7 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
8 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
9 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________
10 //______ _______________________ ______________________ _______________________________ [ ] Y [ ] N ______________________________________

(Attach extra sheets if more entries are needed.)


SECTION 3 – DETAILED ENTRY (FOR COMPLEX QUESTIONS)
(Photocopy this page for each important or sensitive question.)

3.1 Date of Question
____ / ____ / ______

3.2 Time and Place

Time: ___________________
Place / context: ____________________________________________

3.3 Visitor Information

Name (if given): ___________________________________________
Group / organisation (if relevant): _________________________
Country / background (optional): ____________________________

3.4 Full Doctrinal Question

(Write the question in the visitor’s own words as much as possible.)






SECTION 4 – ANSWER GIVEN AT THE TIME

4.1 Person Who Answered

Name: _______________________________________________________
Role / Position: ___________________________________________

4.2 Short Answer Given

(What did you say in the moment? Use simple, honest words.)




4.3 Extra Points Shared (if any)

[ ] Linked answer to a simple story
[ ] Gave sutta or text reference
[ ] Gave practice advice (e.g. meditation, reflection)
[ ] Invited visitor to talk later with a monk / teacher
[ ] Other: _________________________________________________

Short note:



SECTION 5 – FOLLOW-UP NEEDED

5.1 Is Follow-Up Needed?

[ ] No – question is simple and fully answered
[ ] Yes – more study or guidance needed

If Yes, type of follow-up (tick):

[ ] Ask a monastic / doctrinal advisor for guidance
[ ] Check sutta, Vinaya, or Abhidhamma texts
[ ] Draft written guidance / FAQ for staff
[ ] Arrange a future teaching session on this topic
[ ] Contact visitor later with fuller answer (if contact given)
[ ] Other: _________________________________________________

5.2 Follow-Up Details

Person responsible for follow-up: __________________________
Target date: ____ / ____ / ______

Notes:




SECTION 6 – DOCTRINAL REVIEW

(For use by monastic or qualified doctrinal reviewer.)

6.1 Doctrinal Reviewer

Name: _______________________________________________________
Role / Position: ___________________________________________

6.2 Reviewer’s View of the Answer Given

[ ] Answer is correct and appropriate
[ ] Mostly correct – needs small adjustment
[ ] Partly correct – needs clearer explanation next time
[ ] Not correct – answer should not be used again

6.3 Reviewer Comments

(Explain any corrections or suggestions. Use simple language for staff.)




6.4 Suggested Simple Answer for Future Use

(Short answer that staff can safely use next time – B1 level English.)



6.5 Scriptural or Text References (if any)

Text / source name: ________________________________________
Section / verse / rule (if known): __________________________
Short note on how it supports this answer:


Signature of doctrinal reviewer: __________________________

Date: ____ / ____ / ______


SECTION 7 – LEARNING FOR STAFF & MUSEUM

7.1 Should This Question Go into Staff FAQ / Training?

[ ] Yes – add to FAQ / training materials
[ ] Not now – keep only in this log

Reason:


7.2 Changes Needed Because of This Question

[ ] Update tour guide script
[ ] Update display text / label
[ ] Plan a teaching session
[ ] Add note to internal doctrinal guidance
[ ] Other: _________________________________________________

Short details:




SECTION 8 – ARCHIVE & REFERENCE

8.1 Archive Code / Digital Folder Path


8.2 Linked Documents

[ ] Email or written question from visitor
[ ] Internal memo about this question
[ ] Updated FAQ / script
[ ] Audio or video of teaching linked to this question
[ ] Other: _________________________________________________

8.3 Notes for Future Use

(Why is this question important for HSWAGATA in the long term?)



END OF FORM – T109 VISITOR DOCTRINAL Q&A LOG

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